Effective Date: March 28, 2025
Privacy Policy for Diamond Painting
Diamond Painting (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data in compliance with California laws, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
- Personal Identification Information: When you contact us, request a quote, or sign up for services, we may collect personal details such as your name, email address, phone number, and mailing address.
- Payment Information: If you make a purchase or pay for services, we may collect payment information, such as credit card numbers or billing addresses, through secure payment processors.
- Website Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, and device information, through cookies and other tracking technologies.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and manage our services, including painting services and consultations.
- To process payments and billing.
- To communicate with you regarding updates, promotions, and customer support.
- To improve our website, services, and customer experience.
- To comply with legal obligations, including for accounting and record-keeping purposes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following situations:
- Service Providers: We may share information with trusted third-party service providers who assist with business operations, such as payment processing, customer support, and marketing.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
4. Your Privacy Rights under CCPA
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to Know: You can request access to the personal information we have collected about you in the past 12 months.
- Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell your personal information, but you can still request information about our data-sharing practices.
- Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.
To exercise your rights, please contact us at:
Email: Mike@DiamondPaintingNorcal.com
Phone: 707-890-1300 (Sonoma)
Phone: 415-650-7666 (Marin)
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While we implement security protocols, please be aware that no method of data transmission or storage is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. These technologies may collect information such as your IP address, browsing behavior, and preferences. You can control the use of cookies through your browser settings.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Diamond Painting
749 Leo Drive, Santa Rosa, CA 95407
Email: Mike@DiamondPaintingNorcal.com
Phone: 707-890-1300 (Sonoma)
Phone: 415-650-7666 (Marin)