Privacy Policy for Diamond Painting

Effective Date: March 28, 2025

Privacy Policy for Diamond Painting

Diamond Painting (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data in compliance with California laws, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Identification Information: When you contact us, request a quote, or sign up for services, we may collect personal details such as your name, email address, phone number, and mailing address.
  • Payment Information: If you make a purchase or pay for services, we may collect payment information, such as credit card numbers or billing addresses, through secure payment processors.
  • Website Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, and device information, through cookies and other tracking technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and manage our services, including painting services and consultations.
  • To process payments and billing.
  • To communicate with you regarding updates, promotions, and customer support.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations, including for accounting and record-keeping purposes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following situations:

  • Service Providers: We may share information with trusted third-party service providers who assist with business operations, such as payment processing, customer support, and marketing.
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Your Privacy Rights under CCPA

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Right to Know: You can request access to the personal information we have collected about you in the past 12 months.
  • Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information, but you can still request information about our data-sharing practices.
  • Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise your rights, please contact us at:

Email: Mike@DiamondPaintingNorcal.com
Phone: 707-890-1300 (Sonoma)
Phone: 415-650-7666 (Marin)

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While we implement security protocols, please be aware that no method of data transmission or storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies may collect information such as your IP address, browsing behavior, and preferences. You can control the use of cookies through your browser settings.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will post the revised Privacy Policy on this page with a new effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Diamond Painting
749 Leo Drive, Santa Rosa, CA 95407
Email: Mike@DiamondPaintingNorcal.com
Phone: 707-890-1300 (Sonoma)
Phone: 415-650-7666 (Marin)

What Our Clients Say About Us

5.0
Based on 183 reviews
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Jany Dor
16:10 06 Mar 25
Michael was great to work with . He responded quickly when I called for an estimate and was able to work on my timeline. Very fair pricing and excellent communication and quality work. Would definitely recommend this company.
Daniel Reinhardt
14:06 03 Mar 25
Our project started slow , but was a huge undertaking as it progressed. Diamond painting stepped up and matched our pace perfectly. We saw a lot of great employees with amazing talent. In the push time they all stepped up as a team. The follow up was great for touch up for the hand off. They are our painting company , they are now part of our Reinhard construction family.
Jeanne F
02:13 01 Mar 25
I am very happy with my experience with Diamond Painting for my exterior project. The price was very reasonable compared with the other quotes I got. Michael scheduled me as soon as the weather permitted, and the crew (about 5 guys daily) was committed until the job was done. They showed up together every morning by 8am, and were very thorough, finding every last inch of dry rot needing replacement. The end product looks fabulous - I'm so glad I got this done!
Fredericvk
17:42 24 Feb 25
Painted the interior walls and cabinet doors.Good and reliable.
Nathan
00:49 21 Feb 25
I highly recommend Diamond Painting Company for any painting needs, big or small. Their team consistently delivers excellent work with an impressive attention to detail, ensuring that every project is completed to the highest standard, on time and in a professional manner. If you’re looking for a painting company that stands out, Diamond Painting Company comes highly recommended.
Jared Sulem
20:34 20 Jan 25
The summary is, hire Diamond! We did and I'd do it again in a heartbeat.Diamond repainted the exterior of our ~3000 sq ft. hillside house.Michael and his crew are the complete package, both in terms of customer experience and execution (getting it done and doing a good job).We hired them at the recommendation of our neighbor who had a good experience with Diamond repainting the exterior of their house.Michael gave us a reasonable quote, in a timely manner. He turned up when promised and communicated well. He was happy to work with us to make the entire job a success; we asked for extra scaffolding and 2-3 weeks lead time with the scaffolding to allow our contractor to use it to replace 1/3 of our siding.He was very reasonable about the cost of extra work - we even paid him a little bit more than he asked because it felt right. I think a reasonable contractor is important because once you start the work and you're locked into the contractor, you want to know that changes will be easy.Michael's crew were respectful, responsive and a pleasure to have around too. They worked carefully.Last, but not least, we're really happy with the quality of the work.So, again, just hire Diamond. You won't regret it, and we want to make sure they stay in business so we can use them again. :-)
Pejman Arbabi
15:12 18 Dec 24
If you are looking for professional quality paint job, polite painters and awesome price, don’t look further. Diamond painting does a great job and with service. I hired them for wall painting and accent walls and Rob did a great job. After the job was done there was a small area that still was showing prior paint due to sample testing that we did and he patiently came over again and repainted the area. They are great professionals and I’m sure you will be happy with them
Claire Schuur
19:19 08 Oct 24
As a project manager, it's extremely important that I find tradesmen who are extremely skilled at what they do while also being great team players who are flexible, friendly and great communicators. Well, I found that at this company. Every single person I interacted with on their team from the owner -- Michael-- to the painters, were all extremely helpful, honest, and kind humans -- something I don't take for granted working in an tough industry. And anytime I reached out to the owner with a question, I always got a response quickly. This may sound trivial, but communication in the industry is infamously terrible, so to find someone who prioritizes being in sync and keeping in touch on the million little things is incredibly valuable.We had a large project for them to complete on a short timeline. We needed the interior and exterior of a residential building completely re-painted, and it was no small task. They worked with me through thick and thin with kindness, humanity, and effort, and that speaks louder to me than almost anything else these days. They went out of their way to help me in multiple ways, and I am forever grateful and indebted to them.I highly recommend Diamond Painting to anyone looking for quality work, honesty in talking through options, excellent communication, and friendly wholesome people. Thank you Michael, Freddy, Miguel, Zach, and the countless others who also contributed to the project!
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